Privacy Policy

Last updated: January 19, 2025

1. Introduction

Welcome to Pixel Speak ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Pixel Speak (the "App"). We are committed to protecting your privacy and ensuring the security of your personal information.

By using our App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, do not download, register with, or use this App.

2. Information We Collect

2.1 Information You Provide Directly

Translation Content: Text, images, and audio that you submit for translation
Account Information: If you create an account, we may collect your email address and preferences
Support Communications: Information you provide when contacting our support team

2.2 Information Collected Automatically

Usage Data: Information about how you use the App, including features accessed and frequency of use
Device Information: Device type, operating system version, unique device identifiers
Performance Data: App performance metrics and crash reports to improve functionality
Analytics Data: Aggregated usage statistics to understand user behavior and improve our services

2.3 Information We Do NOT Collect

We do not collect precise location data
We do not access your contacts, photos, or other personal files without explicit permission
We do not collect sensitive personal information such as social security numbers or financial data

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Core App Functionality

Processing translation requests for text, images, and audio
Providing translation results and voice playback
Maintaining your translation history within the app
Enabling offline translation features

3.2 Service Improvement

Analyzing usage patterns to improve translation accuracy
Identifying and fixing technical issues
Developing new features and enhancements
Optimizing app performance and user experience

3.3 Communication

Responding to your support requests and inquiries
Sending important updates about the App or our services
Providing customer support and technical assistance

4. Data Retention and Storage

4.1 Translation Data

Important: Your translation content (text, images, audio) is processed for immediate translation and is not stored permanently on our servers. Translation data is:

Processed in real-time for translation purposes
Temporarily cached for performance optimization (typically less than 24 hours)
Automatically deleted after processing is complete
Stored locally on your device for translation history (under your control)

4.2 Other Data

Usage Analytics: Retained for up to 2 years to improve our services
Account Information: Retained until you delete your account
Support Communications: Retained for up to 3 years for quality assurance

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following limited circumstances:

5.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

Translation Services: AI translation APIs to process your translation requests
Subscription Management: RevenueCat for managing in-app purchases and subscriptions
Analytics: Aggregated, anonymized usage data for app improvement
Cloud Infrastructure: Secure cloud services for app functionality

All service providers are contractually bound to protect your information and use it only for the specified purposes.

5.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as:

Court orders or subpoenas
Government investigations
Protection of our rights, property, or safety
Prevention of fraud or illegal activities

6. Data Security

We implement appropriate technical and organizational security measures to protect your information:

6.1 Technical Safeguards

Encryption: All data transmission is encrypted using industry-standard protocols (TLS/SSL)
Secure Processing: Translation requests are processed through secure, encrypted channels
Access Controls: Limited access to personal data on a need-to-know basis
Regular Security Audits: Ongoing assessment of our security practices

6.2 Data Protection Practices

Regular security updates and patches
Secure data centers with physical and digital protection
Employee training on data protection and privacy
Incident response procedures for potential security breaches

7. Your Privacy Rights

You have the following rights regarding your personal information:

7.1 Access and Portability

Request access to the personal information we have about you
Receive a copy of your data in a portable format

7.2 Correction and Deletion

Correct inaccurate or incomplete information
Request deletion of your personal information
Delete your account and associated data

7.3 Control and Consent

Withdraw consent for data processing where applicable
Opt out of non-essential communications
Control your translation history within the app

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws through:

Adequate protection measures for international transfers
Compliance with GDPR for EU users
Appropriate safeguards for cross-border data processing

9. Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. Third-Party Services

10.1 RevenueCat

We use RevenueCat for subscription management and in-app purchases. RevenueCat may collect:

Purchase information and transaction data
Device identifiers for subscription management
Usage data related to subscription features

RevenueCat's privacy policy: https://www.revenuecat.com/privacy

10.2 Translation APIs

We use third-party AI translation services to process your translation requests. These services:

Process translation content temporarily
Do not store your translation data permanently
Are bound by strict data processing agreements

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to Know: Request information about the categories and specific pieces of personal information we collect
Right to Delete: Request deletion of your personal information
Right to Opt-Out: Opt out of the sale of personal information (we do not sell personal information)
Right to Non-Discrimination: Not be discriminated against for exercising your privacy rights

12. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

Legal Basis: We process your data based on legitimate interests, contract performance, or consent
Data Protection Officer: You may contact our privacy team for GDPR-related inquiries
Supervisory Authority: You have the right to lodge a complaint with your local data protection authority

13. App Store Compliance

13.1 Apple App Store

Our App complies with Apple's App Store privacy requirements:

Privacy nutrition labels accurately reflect our data practices
In-app purchases are processed through Apple's secure payment system
Subscription auto-renewal policies are clearly disclosed
Users can manage subscriptions through their Apple ID settings

13.2 Subscription Terms

Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period
Your account will be charged for renewal within 24 hours prior to the end of the current period
You can manage and cancel subscriptions in your device's App Store settings
No refunds for unused portions of subscription periods

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

Posting the updated Privacy Policy in the App
Updating the "Last updated" date at the top of this policy
Sending a notification through the App for significant changes
Requiring your consent for material changes that affect your rights

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

15. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Privacy Inquiries:
Email: privacy@tonykorologos.com

General Support:
Email: support@tonykorologos.com

Developer:
Tony Korologos
Pixel Speak App

Response Time:
We will respond to privacy-related inquiries within 30 days of receipt.

16. Effective Date

This Privacy Policy is effective as of January 19, 2025, and applies to all information collected by the Pixel Speak app from that date forward.

By continuing to use the App after any changes to this Privacy Policy, you acknowledge that you have read, understood, and agree to be bound by the updated terms.